topic Re: Cannot access EE Perks, in Offers & Add-ons

Cannot access EE Perks,

J4YHU9H35 — Tue, 16 Aug 2022 15:27:09 GMT

I have registered and now trying to verify my email for the past couple of weeks. I cannot login and cannot re-register. I keep getting the message "Sorry, there was a problem"

Re: Cannot access EE Perks,

James_B — Tue, 16 Aug 2022 16:47:17 GMT

Hi @J4YHU9H35,

Welcome to the EE Community. 🙂

Have you received a verification email?

James

Re: Cannot access EE Perks,

J4YHU9H35 — Tue, 16 Aug 2022 16:50:09 GMT

Yes, that's how I'm trying to verify

Re: Cannot access EE Perks,

James_B — Tue, 16 Aug 2022 16:55:16 GMT

That's great @J4YHU9H35

Please could you try opening the link in a different web browser and let me know if you see the same issue?

James

Re: Cannot access EE Perks,

J4YHU9H35 — Tue, 16 Aug 2022 17:17:12 GMT

I've tried from several browsers, Chrome, Edge, Firefox and Opera, and I've checked that cookies are enabled on all of them as well as cleared them.

Re: Cannot access EE Perks,

James_B — Tue, 16 Aug 2022 17:26:06 GMT

Thanks @J4YHU9H35

I've sent you a private message to take some further details.

James