topic Change Smart Benefit in Offers & Add-ons

Change Smart Benefit

JezL74 — Mon, 15 Aug 2022 23:42:45 GMT

After trying for a few days at home in Uk with no luck to change me Smart Benefit to ‘Roam Further’ I had no option but to try again when landing in USA, same error message appears like the functionality is disabled in the EE system, how can I change this as not paying for the data used when EE offer a service to use existing data abroad and then don’t let you follow the process through!

Re: Change Smart Benefit

Jon_K — Tue, 16 Aug 2022 06:57:42 GMT

Hi @JezL74.

Welcome to the community.

What error message do you get when you try to change the Smart Benefit?

Jon