topic Re: EE Perk access in Offers & Add-ons

EE Perk access

morrison155 — Tue, 02 Aug 2022 10:47:28 GMT

Hi,

updated company email thru online chat but can’t access ee perks. I request a change of password but never received email.

Christopher_G — Tue, 02 Aug 2022 12:34:40 GMT

Welcome to the community.

What error message do you get when you try to log in?

Have you checked your spam/junk folder?

Chris

morrison155 — Tue, 02 Aug 2022 13:19:25 GMT

hi Chris,

it says that the new email is not registered with ee perks even though the email address was updated this morning by an ee advisor

Christopher_G — Tue, 02 Aug 2022 13:30:36 GMT

What happens when you try to register for a new account?

Chris

morrison155 — Tue, 02 Aug 2022 13:51:58 GMT

It just says my name and phone number are already registered with ee perks and that the new company email is not registered

Christopher_G — Tue, 02 Aug 2022 13:58:51 GMT

I've sent you a private message to get some more information from you.

Chris