topic EE perks not receiving password reset in Offers & Add-ons https://community.ee.co.uk/t5/Offers-Add-ons/EE-perks-not-receiving-password-reset/m-p/1156698#M26822 <P>Forgot password, went to reset and nothing received. And yes, I’ve checked my junk folder!</P> Tue, 02 Aug 2022 12:28:29 GMT JamesKnapp 2022-08-02T12:28:29Z EE perks not receiving password reset https://community.ee.co.uk/t5/Offers-Add-ons/EE-perks-not-receiving-password-reset/m-p/1156698#M26822 <P>Forgot password, went to reset and nothing received. And yes, I’ve checked my junk folder!</P> Tue, 02 Aug 2022 12:28:29 GMT https://community.ee.co.uk/t5/Offers-Add-ons/EE-perks-not-receiving-password-reset/m-p/1156698#M26822 JamesKnapp 2022-08-02T12:28:29Z Re: EE perks not receiving password reset https://community.ee.co.uk/t5/Offers-Add-ons/EE-perks-not-receiving-password-reset/m-p/1156726#M26824 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1036755">@JamesKnapp</a></P> <P>&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>&nbsp;</P> <P>Did you register using your work or personal email address?&nbsp;</P> <P>&nbsp;</P> <P>How long ago did you request the email to reset your password?&nbsp;</P> <P>&nbsp;</P> <P>Leanne <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 02 Aug 2022 13:20:30 GMT https://community.ee.co.uk/t5/Offers-Add-ons/EE-perks-not-receiving-password-reset/m-p/1156726#M26824 Leanne_T 2022-08-02T13:20:30Z Re: EE perks not receiving password reset https://community.ee.co.uk/t5/Offers-Add-ons/EE-perks-not-receiving-password-reset/m-p/1161569#M27167 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="F78F075C-2BDB-4BD1-8E31-2D59FF25224D.jpeg" style="width: 4032px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/22717i84A721D7546CCDDB/image-size/medium?v=v2&amp;px=400" role="button" title="F78F075C-2BDB-4BD1-8E31-2D59FF25224D.jpeg" alt="F78F075C-2BDB-4BD1-8E31-2D59FF25224D.jpeg" /></span></P><P> </P><P>So I can login but it just says account deactivated.</P> Sat, 20 Aug 2022 10:29:04 GMT https://community.ee.co.uk/t5/Offers-Add-ons/EE-perks-not-receiving-password-reset/m-p/1161569#M27167 JamesKnapp 2022-08-20T10:29:04Z Re: EE perks not receiving password reset https://community.ee.co.uk/t5/Offers-Add-ons/EE-perks-not-receiving-password-reset/m-p/1161606#M27171 <P>Thanks <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1036755">@JamesKnapp</a>.</P> <P>&nbsp;</P> <P>I'll send you a private message on here.</P> <P>&nbsp;</P> <P>Jon</P> Sat, 20 Aug 2022 11:42:47 GMT https://community.ee.co.uk/t5/Offers-Add-ons/EE-perks-not-receiving-password-reset/m-p/1161606#M27171 Jon_K 2022-08-20T11:42:47Z