topic Rest of World add on in Offers & Add-ons

Rest of World add on

atanepi — Thu, 28 Jul 2022 21:15:07 GMT

Does Rest of World add on allow text messages from the US into the UK whilst being in Brazil?

Re: Rest of World add on

XRaySpeX — Thu, 28 Jul 2022 21:31:09 GMT

Eh? How can you be in Brazil while sending from US? Explain!

Which add-on is "Rest of World"?

Re: Rest of World add on

atanepi — Fri, 29 Jul 2022 00:34:50 GMT

Hehe- I won't be sending from the US whist in Brazil, I would be RECEIVING texts from the US - whilst in Brazil and sending to US whilst in Brazil - although using my EE World add on.

Re: Rest of World add on

XRaySpeX — Fri, 29 Jul 2022 02:51:28 GMT

Receiving texts from anyone is free anywhere in the world.

I ask again, what is this "Rest of World"? Do you mean "Text from Anywhere"? That includes sending up to 100 texts a month to UK & nos. in the country where you are.

Re: Rest of World add on

XRaySpeX — Fri, 29 Jul 2022 09:23:45 GMT

I got it! You mean the Rest of World IDD add-on? IDD stands for International Direct Dial. That's for making calls from the UK to non-UK nos. It's no use to you in Brazil.

As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/brazil .

Re: Rest of World add on

atanepi — Fri, 29 Jul 2022 12:09:45 GMT

Thank you for your help. 🙂 Do you know if I can get the £3 refunded back to my credits ?

Re: Rest of World add on

Leanne_T — Fri, 29 Jul 2022 12:29:26 GMT

Hi @atanepi

If you give us a call on 150, the team will look into this for you 🙂

Leanne 🙂

Re: Rest of World add on

XRaySpeX — Fri, 29 Jul 2022 13:50:44 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.