topic Re: Samsung A13 in Offers & Add-ons

Samsung A13

smick63 — Thu, 30 Jun 2022 14:10:10 GMT

Just swapped from SKY- no better-worse if anything. Make matters worse> Mobile phone (Samsung A13) on offer on EE site via B,T Customer> £18. Told by Agent that the price no longer available, now £21? Friend referred me to E.E. so qualify for Amazon vouchers? No -according to online Agent this is no longer available despite advertising it on the E,E. website????? today?? Whats going on??

Need a new phone so booked a appointment-got in car and went to BT Shop in Leigh. Told by assistant that the price is £23 for same package, and i dont know where you got the price from?? Am i losing it?? Got back in car -went home -back online -managed to order for £18???????? Will someone please address this awful situation and correct. If refer a frIend still exists then i am entitled to vouchers and my friend as ADVERTISED by E.E. and B.T.

Re: Samsung A13

Leanne_T — Thu, 30 Jun 2022 14:10:35 GMT

Hi there @smick63

Thanks for coming here.

Do you have a link to the offer, I will certainly check this for you?

Thanks 🙂

Leanne.

Re: Samsung A13

smick63 — Thu, 30 Jun 2022 14:11:02 GMT

go on the website its in front of your eyes

Re: Samsung A13

XRaySpeX — Thu, 30 Jun 2022 14:35:41 GMT

The Samsung Galaxy A13 is available on the EE Shop site from £19 pm with 1GB. For £23 pm you get 4GB. More data pm costs more.

Re: Samsung A13

Mustrum — Thu, 30 Jun 2022 15:33:36 GMT

The point is if you come from the BT site, you are shown lower costs:

2GB data

Keep things simple with
our most essential plan

£0

Was £17, Now £15.3

5GB data

Keep things simple with
our most essential plan

£0

Was £20, Now £18

https://shop.ee.co.uk/mobile-phones/pay-monthly/samsung-galaxy-a13-trade-in/details?WT.mc_id=ON_EE_E_bob_handset_grid_sgA13-2022-04-01

Re: Samsung A13

Christopher_G — Thu, 30 Jun 2022 17:05:18 GMT

Does anyone have the link to the BT page in question please?

We'll take a look at it and find out if this is correct.

Thanks

Chris

Re: Samsung A13

Mustrum — Thu, 30 Jun 2022 17:12:05 GMT

@Christopher_G it is on BT Mobile Phone Plans, and takes you to the page I linked above:

https://www.bt.com/products/mobile/phones/

Re: Samsung A13

Chris_B — Thu, 30 Jun 2022 17:50:46 GMT

@smick63 Just to point out what a store can offer is not always going to be what’s offered online. You’ll always get a better deal online.

Re: Samsung A13

JJS62 — Tue, 04 Oct 2022 19:55:34 GMT

I am equally confused! Best offer for a Samsung A13 on EE: £23 plus £50 upfront. Same phone on Sky: £18 no upfront cost. I am with EE since it was still ORANGE, but they really do make it difficult to remain loyal!! I have a very similar problem with my EE Broadband/Landline. I got offered the same contract I had for the last 2 years for only £10 more! What world are they living in??