topic Re: Ee perks in Offers & Add-ons

Ee perks

Loulou39 — Tue, 24 May 2022 17:27:21 GMT

Why is my code not working

Re: Ee perks

Christopher_G — Wed, 25 May 2022 06:43:28 GMT

Hi @Loulou39

Welcome to the community. We'll do our best to help you.

Which plan and phone are you looking at? What happens when you try to use the code?

Chris

Re: Ee perks

Loulou39 — Wed, 25 May 2022 16:40:56 GMT

It is an I phone 13 pro took the contract on Saturday gone and was told you have 30 days to redeem your code phoned up with code and was told its not supported ,when I searched its seems most peoples codes do not work

Re: Ee perks

Christopher_G — Thu, 26 May 2022 06:40:38 GMT

Hi @Loulou39

The Perk discount code should be given at the start of the contract. This ensures that it's compatible with the phone and plan that you're choosing.

I've sent you a private message to get some information from you. We'll do our best to get this sorted for you.

Chris