topic Re: EE Perk discount codes for existing customer in Offers & Add-ons

EE Perk discount codes for existing customer

Markjango — Tue, 24 May 2022 12:48:44 GMT

My employer offers EE Perk discount but I have been an EE customer for ages. When I try to sign up for Perk using my work email address it won't let me as it says the device is already registered, and when I try to log on via the EE Perk web page using my existing personal login, it says the login details are invalid. I can see no way to get a discount code if I have an existing account. Any ideas anyone? Thanks.

Re: EE Perk discount codes for existing customer

XRaySpeX — Tue, 24 May 2022 12:54:50 GMT

@Markjango : You can't! Discount codes may only be applied at PoS when buying a new contract or upgrading, not mid-term.

Re: EE Perk discount codes for existing customer

Leanne_T — Tue, 24 May 2022 13:14:04 GMT

Hi @Markjango

Thanks for coming here.

@XRaySpeX is correct the perk code can only be added when you upgrade or take out an eligible upgrade.

You should still be able to register for a perk account, have you registered previously?

Leanne 🙂