topic Re: How do I add a discount code to my account? I have the code in Offers & Add-ons

How do I add a discount code to my account? I have the code

T13ffe — Fri, 06 Sep 2019 13:07:38 GMT

Re: How do I add a discount code to my account? I have the code

Katie_B — Fri, 06 Sep 2019 14:40:42 GMT

Good Afternoon @T13ffe.

Thanks for coming to the community :).

What is this discount code for?

Discounts need to be applied at point of sale or point of upgrade.

Speak soon,

Katie

Re: How do I add a discount code to my account? I have the code

CatGriff11 — Thu, 17 Oct 2019 03:10:54 GMT

I also have a discount code. I was told in store that I can simply 'add' the code to my current contract and I will be refunded the months I have missed also. My discount code is for NHS

Re: How do I add a discount code to my account? I have the code

BrendonH — Thu, 17 Oct 2019 05:04:19 GMT

You cant add a discount code part way through a contract.

You can only add at point of taking out a contract or upgrading.

No refund for missed months either

Re: How do I add a discount code to my account? I have the code

Kmpkmp — Thu, 11 Nov 2021 20:18:14 GMT

I was hoping to add nhs discount to a sim o my bought this week

Re: How do I add a discount code to my account? I have the code

Katie_B — Fri, 12 Nov 2021 07:01:21 GMT

Hello @Kmpkmp.

Thanks for coming to the community.

EE Perk discount must be applied at the point of sale, I would recommend getting in touch with our customer care team on 150 who can take a further look at this.

Katie 🙂

Re: How do I add a discount code to my account? I have the code

Kirsty108 — Wed, 24 Nov 2021 21:57:35 GMT

Im trying to upgrade and it’s not letting me type anything in the gift card box and I would like to add my nhs discount also

Re: How do I add a discount code to my account? I have the code

Leanne_T — Thu, 25 Nov 2021 07:49:43 GMT

Morning @Kirsty108

Thanks for coming to the community.

Is there already a discount added?

You can check your basket to see if this is showing a discount.

Thanks 🙂

Leanne.

Re: How do I add a discount code to my account? I have the code

yildiz1 — Thu, 02 Dec 2021 15:05:56 GMT

hi i was told to add my discount once i get the new sim as i am an employee and was to go into my rewards page? which is what i did, but can't still do it. really looking for help please

Re: How do I add a discount code to my account? I have the code

Katie_B — Thu, 02 Dec 2021 15:18:29 GMT

Hello @yildiz1.

I have sent you a private message.

Katie.

Re: How do I add a discount code to my account? I have the code

Murrayainslie — Wed, 26 Jan 2022 17:55:09 GMT

It’s not letting me add my Blulight discount codes and now my upgrade done I want to cancel my phone niw

Re: How do I add a discount code to my account? I have the code

Katie_B — Wed, 26 Jan 2022 18:10:04 GMT

Hello @Murrayainslie.

Welcome to the EE Community.

Have you completed your upgrade?

What happens when you try to apply your discount?

Speak soon,

Katie 🙂

Re: How do I add a discount code to my account? I have the code

Murrayainslie — Wed, 26 Jan 2022 18:59:05 GMT

Yes the guy told me to do this and that as he COUDNY put it on when I was in phone upgrading but perks needs an company email

Re: How do I add a discount code to my account? I have the code

Leanne_T — Thu, 27 Jan 2022 07:55:39 GMT

Morning @Murrayainslie

Thanks for coming back to us.

Have you logged into the EE Perk Portal, and now have a perk discount code?

If you have this, please give us a call on 150 or 0800 079 8586 and the team will help you with the discount 🙂

Leanne.

Re: How do I add a discount code to my account? I have the code

Murrayainslie — Thu, 27 Jan 2022 08:07:35 GMT

It’s asking for a business email address

Re: How do I add a discount code to my account? I have the code

Leanne_T — Thu, 27 Jan 2022 08:08:54 GMT

Hi @Murrayainslie

You can use a personal email address and upload photo ID instead 🙂

Leanne.

Re: How do I add a discount code to my account? I have the code

Murrayainslie — Thu, 27 Jan 2022 09:10:14 GMT

A photo of watballnim trying to do is put my bulllight card code I was giving sonwhy do I need to send a picture and if what u know what I’m sending back the phone giving it in false pretences and cancel my account something that should have been so simple made so complicated it should have been done across upgrade in phone call

Re: How do I add a discount code to my account? I have the code

Leanne_T — Thu, 27 Jan 2022 09:14:13 GMT

Hi @Murrayainslie

You would need a perk code from the perk portal, if you don't have a company email, you can upload a picture of your company ID instead

You can find out more details on our What is the EE Perk discount scheme? Help page.

If you wish to discuss the upgrade please give us a call on 150.

Thanks.

Leanne.

Re: How do I add a discount code to my account? I have the code

Murrayainslie — Thu, 27 Jan 2022 09:23:26 GMT

I work in the care industry’s that’s why I’ve got a blu light card and have giving me a code so what have I said that I own a company

Re: How do I add a discount code to my account? I have the code

Leanne_T — Thu, 27 Jan 2022 09:26:24 GMT

Thanks @Murrayainslie

Do you have photo ID that shows your employer's details?

If so, you can upload this and we can verify the details for you to get the perk code.

We are unable to accept a discount from a third party site, you would need to register for a perk account and you will get access to five perk codes you can use.

Leanne.