topic Correcting Personal Blacklist in Digital Home Phone

Correcting Personal Blacklist

I-M-S — Fri, 14 Jun 2024 11:19:28 GMT

How do I delete a number from my phone's personal blacklist?

Re: Correcting Personal Blacklist

XRaySpeX — Fri, 14 Jun 2024 11:25:36 GMT

Unblock a number using home phone

Go to the Blocked tab and click on the 3 dots (...) to see more options.
Unblock will come up, select it.

Re: Correcting Personal Blacklist

I-M-S — Fri, 14 Jun 2024 13:05:26 GMT

I don't appear to have a 'Blocked' tab. I can get to 'Call Features', which has a 'Call Barring' option. From that I can select options like 'Set Up', which has a 'Cancel' option. However to use that it prompts me for a PIN, which has not been supplied.

Re: Correcting Personal Blacklist

I-M-S — Sat, 15 Jun 2024 15:50:37 GMT

I have now resolved these particular problems. The number I had accidentally blocked was removed from my blocked list by a member of the EE help desk team. The second issue, to do with call barring, was resolved by going to the Menu and selecting Settings. From there I selected 'DECT settings', and from there it was possible to set up a PIN number. After that I could cancel the 'Call Barring' option.