https://community.ee.co.uk/t5/Digital-Home-Phone/New-digital-land-line-hub/m-p/1638845#M3687 <P>My 94 year old mother (who has dementia) is with EE for land line and recently received an email about the new digital service. She will require a new hub but the link on the email to get one doesn’t work. We’re not near to a shop and I can’t find anywhere on line that helps!! Any ideas?&nbsp;</P> Tue, 08 Sep 2026 07:05:11 GMT Jzr1990 2026-09-08T07:05:11Z https://community.ee.co.uk/t5/Digital-Home-Phone/New-digital-land-line-hub/m-p/1638845#M3687 <P>My 94 year old mother (who has dementia) is with EE for land line and recently received an email about the new digital service. She will require a new hub but the link on the email to get one doesn’t work. We’re not near to a shop and I can’t find anywhere on line that helps!! Any ideas?&nbsp;</P> Tue, 08 Sep 2026 07:05:11 GMT https://community.ee.co.uk/t5/Digital-Home-Phone/New-digital-land-line-hub/m-p/1638845#M3687 Jzr1990 2026-09-08T07:05:11Z https://community.ee.co.uk/t5/Digital-Home-Phone/New-digital-land-line-hub/m-p/1638898#M3688 <P>I'm surprised that she wasn't auto sent 1. Has her digital landline service started yet? Does the email give a date? She will need to call CS &amp; request 1.</P> Tue, 08 Sep 2026 09:39:00 GMT https://community.ee.co.uk/t5/Digital-Home-Phone/New-digital-land-line-hub/m-p/1638898#M3688 XRaySpeX 2026-09-08T09:39:00Z