topic Re: Scam calls in Digital Home Phone

Scam calls

JJ818 — Fri, 07 Aug 2026 08:47:17 GMT

I have had two scam calls two days in a row…both claiming to be from the fraud dept of my bank… When I asked which bank I use he couldn't tell me…then said he was phoning from the bank of England! I have blocked both numbers… however… I have read about a scam call service for mobile users..can this not apply to my landline as well? Sky have a feature called sky talk shield..a free service that forces callers to say who they are before they are connected…UNLESS you have added number to your star list..could EE have a similar feature please? I’m getting sick of it…

Re: Scam calls

XRaySpeX — Fri, 07 Aug 2026 12:32:47 GMT

@JJ818 : Are you receiving these calls on an EE landline? Is it on Digital Voice (DV)? If so, it does indicate some calls in its CLI as "Nuisance ?".

Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams

Re: Scam calls

JJ818 — Fri, 07 Aug 2026 13:50:31 GMT

Yes on my landline. Sick of it… btw your clink shows as 404 page cannot be found

Re: Scam calls

XRaySpeX — Fri, 07 Aug 2026 13:58:55 GMT

@JJ818 : Sorry, I somehow truncated it. It should read:

Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams

Re: Scam calls

JimM11 — Fri, 07 Aug 2026 14:38:01 GMT

@JJ818 The EE service help. What EE consider for call protect, the Sky Feature is not available, but you may have it depending also what your phone can do, worth a check on that.

How to avoid and prevent spam | Security Help | EE

Call Protect | Home Phone Help | EE

Re: Scam calls

edbostan — Fri, 07 Aug 2026 14:47:56 GMT

I believe EE/BT have Call Guardian where you have to identify yourself for the call to be put through

Re: Scam calls

JimM11 — Fri, 07 Aug 2026 15:01:00 GMT

@edbostan More off a useful handset feature if i remember correctly.