topic Re: Landline Voicemail in Digital Home Phone

Landline Voicemail

Gerald1943 — Wed, 22 Jul 2026 19:42:50 GMT

Any ideas as to why the EE system refuses to use my recorded voicemail message?

Re: Landline Voicemail

XRaySpeX — Wed, 22 Jul 2026 23:00:28 GMT

@Gerald1943 : Recorded where?

You can change your recorded VM greeting by dialling 1571 & choosing the option to change it.

Re: Landline Voicemail

JimM11 — Thu, 23 Jul 2026 07:22:04 GMT

@Gerald1943 Are you trying it direct EE Hub connected or via a DVA with your landline phone connection.

Manage and use your home phone | Home Phone Help | EE

Re: Landline Voicemail

Gerald1943 — Thu, 23 Jul 2026 07:57:15 GMT

Good Morning

Many thanks for your quick response to my problem - I have followed the procedure having called 1571 but the EE system refuses to over-ride their standard voicemail. Re- recording my message still produces the same result!

Cheers

Gerald

[Mod edit: removed personal details]

Re: Landline Voicemail

XRaySpeX — Thu, 23 Jul 2026 08:08:24 GMT

Report it to CS.

Re: Landline Voicemail

JimM11 — Thu, 23 Jul 2026 08:23:04 GMT

@Gerald1943 Try it as this way incase there has been a change to the operation, this from the Manual instead off the Help guide.

Voicemail set up Manual Guide....