https://community.ee.co.uk/t5/Digital-Home-Phone/quot-Special-Service-quot-on-landline/m-p/1625060#M3359 <P>Have just moved to EE from Plusnet in order to keep a landline. Have now received an email&nbsp; from EE saying that I have a special service (like a medical alarm or fax machine) linked to the landline. I don't. Can I just ignore this?</P> Mon, 22 Jun 2026 14:42:25 GMT Dragoon 2026-06-22T14:42:25Z https://community.ee.co.uk/t5/Digital-Home-Phone/quot-Special-Service-quot-on-landline/m-p/1625060#M3359 <P>Have just moved to EE from Plusnet in order to keep a landline. Have now received an email&nbsp; from EE saying that I have a special service (like a medical alarm or fax machine) linked to the landline. I don't. Can I just ignore this?</P> Mon, 22 Jun 2026 14:42:25 GMT https://community.ee.co.uk/t5/Digital-Home-Phone/quot-Special-Service-quot-on-landline/m-p/1625060#M3359 Dragoon 2026-06-22T14:42:25Z https://community.ee.co.uk/t5/Digital-Home-Phone/quot-Special-Service-quot-on-landline/m-p/1625082#M3360 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4539456">@Dragoon</a></SPAN>&nbsp;</P> <P>Thanks for coming back to the community.&nbsp;</P> <P>If you <A href="https://ee.co.uk/help/contact-ee" target="_blank">give us a call</A> our broadband guides will take a look at the account and see if any details need updating following the email you've received.&nbsp;</P> <P>Let me know how you get on.&nbsp;</P> <P>Leanne.</P> Mon, 22 Jun 2026 16:52:15 GMT https://community.ee.co.uk/t5/Digital-Home-Phone/quot-Special-Service-quot-on-landline/m-p/1625082#M3360 Leanne_T 2026-06-22T16:52:15Z