Commencement of service for digital home phone

kelpie — Thu, 21 May 2026 14:05:58 GMT

I am awaiting my digital home phone service to commence after moving from Plusnet. As a registered vulnerable user with poor mobile phone coverage, I need a working phone for safety etc. Can commencement of my service be done with some urgency please.

Re: Commencement of service for digital home phone

Christopher_G — Thu, 21 May 2026 15:08:54 GMT

Hi @kelpie

Welcome to the community.

I appreciate how important your landline service is for you. The Digital Voice service will be activated at the earliest possible opportunity. If your broadband is activated already, you may get some benefit out of using WiFi Calling to keep you connected in the mean-time.

This EE YouTube video talks you through connecting your Landline, if it hasn't been done already.

Please keep us updated with how everything's going.

Chris

topic Commencement of service for digital home phone in Digital Home Phone

Commencement of service for digital home phone

Re: Commencement of service for digital home phone