Digital Voice phone number

Jaggies — Sun, 03 May 2026 00:08:44 GMT

I've just been checking my order progress, and found that I appear to have been allocated a new phone number for Digital Voice. I'm supposed to be migrating from an analogue PSTN line, currently with Plusnet, and taking the current number with me.

I'm hoping this is just a temporary number to allow the order to progress, but can anyone who has gone through this process confirm that their number transferred correctly, please? There doesn't appear to be anything in the FAQs about this, so I'm a little concerned that I'll lose the number we have had for over 40 years.

If I lose the number I may as well have stayed with Plusnet...

Re: Digital Voice phone number

Rach_H — Sun, 03 May 2026 11:00:08 GMT

Hi @Jaggies,

Welcome to the Community!

I'm sorry to hear that you've been left feeling concerned about this. I'd recommend reaching out to our team so they can check what is happening with tranferring your number.

Rach

topic Re: Digital Voice phone number in Digital Home Phone

Digital Voice phone number

Re: Digital Voice phone number