topic Landline in Digital Home Phone

Landline

elainecarter762 — Thu, 23 Apr 2026 19:26:18 GMT

My landline is not working properly since I changed over from Plusnet. There are folk who cannot get through when they phone from their landline and others from there mobile.,

Re: Landline

Schockwave — Thu, 23 Apr 2026 19:31:01 GMT

Hello @elainecarter762 ,

Welcome to the community,

Where have you plugged your landline? Have you plugged it in the router? Which is where you would have to plug it in with the new system.

Re: Landline

XRaySpeX — Thu, 23 Apr 2026 19:58:24 GMT

But you may have plugged it into an ATA adapter remote from the router. That is also a valid place to plug it but may be less reliable than the back of the router. In which case try plugging it into the back of the router.