topic Re: Problems EE VOIP Digital Voice Decor 110 phone in Digital Home Phone

Problems EE VOIP Digital Voice Decor 110 phone

mark3099 — Wed, 08 Apr 2026 01:49:04 GMT

My mother has a old BT style Decor 110 phone plugged into an EE Digital Voice adapter. The phone sometimes loses a ring tone and is unable to make calls needing the EE DVA or EE router to be power cycled to get it working again.

Would buying a new phone like the BT Big Button 200 solve the reliability problem ?

Re: Problems EE VOIP Digital Voice Decor 110 phone

XRaySpeX — Wed, 08 Apr 2026 02:01:26 GMT

@mark3099 : I should think unlikely; probably an ATA (what you're calling a DVA) issue.

Try the Decor 110 plugged into back of router. Is it still unreliable?

Re: Problems EE VOIP Digital Voice Decor 110 phone

mark3099 — Wed, 08 Apr 2026 02:12:45 GMT

We have BT Duet 210 corded phone plugged into the EE router upstairs. It hasn't had any real issues unlike the Decor 110 plugged into an EE Home phone adapter (not sure exactly what the technically correct name is) downstairs.

Re: Problems EE VOIP Digital Voice Decor 110 phone

mark3099 — Wed, 08 Apr 2026 02:24:31 GMT

The Decor 110 phone downstairs is connected to the EE adapter with a phone cable extension cord, could this be causing the problem?

Re: Problems EE VOIP Digital Voice Decor 110 phone

XRaySpeX — Wed, 08 Apr 2026 03:04:12 GMT

There are quite a few reports that the ATA adapters are not as reliable as the Green Phone socket on the back of the router. I think that is what you are experiencing. The phone extension cable should not be an issue. Modern phones have almost 0 REN power consumption.

Re: Problems EE VOIP Digital Voice Decor 110 phone

JimM11 — Wed, 08 Apr 2026 15:35:08 GMT

@mark3099 See if you can work out with the DVA on the light if anything specific is going on when the connection to it is lost or not working correctly.

What your Digital Voice
Adapter light means
1 On initial plug in – flashes 0.5 seconds on,
2 seconds off
2 During registration – flashes quickly
0.5 seconds on, 0.5 seconds off
3 Once registered – stays solid green
4 During a call – flashes slowly 1 second on,
1 second off
5 Once registered, if there’s a connection
problem with your broadband – flashes
0.5 seconds on and 2 seconds off.

Re: Problems EE VOIP Digital Voice Decor 110 phone

JimM11 — Thu, 09 Apr 2026 07:28:57 GMT

@mark3099 The EE link if you happen to have the newer one.

Digital Home Phone Adapter | Device Help | EE