topic Re: Block list on digital phone in Digital Home Phone

Block list on digital phone

Posiedon — Wed, 11 Feb 2026 16:11:54 GMT

I have a couple of EE Digital home phones.

One of the options is a ‘Red button’ to add current call to block list.

I may have put a number in by accident, anybody know how to view/edit the blocked numbers.

or alternatively how to clear any numbers stored

Re: Block list on digital phone

JimM11 — Wed, 11 Feb 2026 18:03:37 GMT

@Posiedon See if the help does anything for you!

Digital Home Phone Plus | Device Help | EE

Re: Block list on digital phone

XRaySpeX — Wed, 11 Feb 2026 18:04:18 GMT

See Call Protect :

Unblock a number in the EE app or online
In the EE app or log in to the EE website.
Go to Plans and Subscriptions.
Choose Digital Home Phone
Go to Call Protect then Manage.
From the three tabs at the top select Blocked.
Select the plus sign (+), or if you are on ee.co.uk select Add.
Type the number you want to unblock.

Re: Block list on digital phone

Posiedon — Wed, 11 Feb 2026 20:24:40 GMT

I logged into App … but don’t see anything called ‘plans & subscriptions’

tried looking in menus & folders but not found.

Re: Block list on digital phone

JimM11 — Wed, 11 Feb 2026 22:17:50 GMT

@Posiedon See pages 17 & 18 in the manual!

Re: Block list on digital phone

XRaySpeX — Wed, 11 Feb 2026 22:45:19 GMT

Try Manage > Digital Home Phone > Call Protect.

Re: Block list on digital phone

Posiedon — Thu, 12 Feb 2026 11:02:47 GMT

Structure is not as you advise .. but was a good steer, I found the Block list .

If anybody else wants it, the route to this in the APP is:

From HOME screen, in the bottom list of icons on the screen Manage

Select Home Phone icon

In Home Phone Settings group select:

Call Protect

Blocked