topic return of kit in Digital Home Phone

return of kit

Roger841 — Mon, 26 Jan 2026 19:22:51 GMT

I need a QR code or the return of kit

Re: return of kit

Northerner — Mon, 26 Jan 2026 19:31:05 GMT

Hi @Roger841

If you haven't received the code give EE a call.

https://ee.co.uk/help/orders/return-and-recycle-ee-product

Thanks

Re: return of kit

Roger841 — Wed, 28 Jan 2026 05:56:55 GMT

Email received but no sign of a QR code Please send a QR code

Thank you

Roger Broscomb

Re: return of kit

Peter_W — Wed, 28 Jan 2026 08:31:05 GMT

Good morning @Roger841.

We don't have access to accounts via these forums, so we wouldn't be able to send this out to you directly.

I would definitely recommend following the advice @Northerner shared here and give us a call, and our team will be able to help look into your options with this one 😊

Peter