topic Re: DIGITAL PHONES KEEP SYNCING in Digital Home Phone

DIGITAL PHONES KEEP SYNCING

ANGIE360 — Thu, 18 Dec 2025 15:21:13 GMT

Hi, I have had BT now EE for many years, Recently my digital phone keeps syncing and stops me make or receiving phone calls. Any ideas why?

Re: DIGITAL PHONES KEEP SYNCING

Alex_H — Thu, 18 Dec 2025 18:01:54 GMT

Hi @ANGIE360,

Welcome to the EE Community

Have you been able to restart your hub and phone since the issue began? If not give that a try. Others on the forum have reported the issue being caused by batteries in need of replacing, I would recommend testing some other batteries as well and see if the issue remains.

Alex

Re: DIGITAL PHONES KEEP SYNCING

JimM11 — Thu, 18 Dec 2025 22:20:24 GMT

@ANGIE360 As per the advice of @Alex_H Change your batteries out with some new rechargeables!

Re: DIGITAL PHONES KEEP SYNCING

ANGIE360 — Fri, 19 Dec 2025 13:20:36 GMT

Thanks. Have changed batteries and restarted hub. Fingers crossed it works!!

Re: DIGITAL PHONES KEEP SYNCING

Peter_W — Fri, 19 Dec 2025 14:32:02 GMT

Thanks @ANGIE360 😊

Keep us posted on how you get on!

Peter

Re: DIGITAL PHONES KEEP SYNCING

ANGIE360 — Wed, 07 Jan 2026 16:51:36 GMT

Thanks everyone. Phones now working ......👍

Re: DIGITAL PHONES KEEP SYNCING

Leanne_T — Wed, 07 Jan 2026 17:00:40 GMT

Thanks for coming back and letting us know @ANGIE360

Glad this is now working for you 🙂

Leanne.