Where has my automatic reply gone?

bakersboy — Thu, 04 Dec 2025 22:42:24 GMT

I used to have an automatic response on my BT4600 phone asking any callers not on my caller list who they were and what they wanted.
I now have the new EE Home Phone Plus which 'apparently' is an upgrade to digital.
But I now do not have a response option, just the chance to send calls I don't recognise to junk voicemail.
Is this feature not available on this phone or do I need an answerphone in order to do this?

Re: Where has my automatic reply gone?

JimM11 — Fri, 05 Dec 2025 00:08:43 GMT

@bakersboy Feature off you BT4600 so that is what you want to use attached to the ATA port on your EE Router.

The equivalent DV feature but no were near as good you can try linked below!

Call Protect | Home Phone Help | EE

Digital Home Phone Plus | Device Help | EE

topic Re: Where has my automatic reply gone? in Digital Home Phone

Where has my automatic reply gone?

Re: Where has my automatic reply gone?