https://community.ee.co.uk/t5/Digital-Home-Phone/Pass-code-calls-not-working/m-p/1581022#M2857 <P>When a bank or whoever rings and asks to enter a PIN on the keypad (on a BT 8500), it doesn't work. Also saying the PIN doesn't work as the automated voice suggests trying. This is another in a long line of faults, the very same thing was meant to be fixed 6 months ago. Seems like when one fault is fixed another appears. I've given up reporting these faults, I'm just glad it's only a 12 month contract!</P> Sat, 08 Nov 2025 10:54:01 GMT moderntechiscra 2025-11-08T10:54:01Z https://community.ee.co.uk/t5/Digital-Home-Phone/Pass-code-calls-not-working/m-p/1581022#M2857 <P>When a bank or whoever rings and asks to enter a PIN on the keypad (on a BT 8500), it doesn't work. Also saying the PIN doesn't work as the automated voice suggests trying. This is another in a long line of faults, the very same thing was meant to be fixed 6 months ago. Seems like when one fault is fixed another appears. I've given up reporting these faults, I'm just glad it's only a 12 month contract!</P> Sat, 08 Nov 2025 10:54:01 GMT https://community.ee.co.uk/t5/Digital-Home-Phone/Pass-code-calls-not-working/m-p/1581022#M2857 moderntechiscra 2025-11-08T10:54:01Z https://community.ee.co.uk/t5/Digital-Home-Phone/Pass-code-calls-not-working/m-p/1581212#M2860 <P>Good morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4890184">@moderntechiscra</a></SPAN>.&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>I am sorry to hear you are experiencing a number of problems.&nbsp;</P> <P>Have you been in touch to try getting your passcode reset?</P> <P>Katie</P> Sun, 09 Nov 2025 09:44:55 GMT https://community.ee.co.uk/t5/Digital-Home-Phone/Pass-code-calls-not-working/m-p/1581212#M2860 Katie_B 2025-11-09T09:44:55Z