topic Re: Broken dial tone in Digital Home Phone

Broken dial tone

ErnieS — Mon, 11 Aug 2025 13:48:17 GMT

Can anyone tell me why my dial tone is “broken” I.e. it has breaks in it rather than a continuous tone. My phone is connected into my broadband hub. Can I do anything about it?

Re: Broken dial tone

XRaySpeX — Mon, 11 Aug 2025 13:53:53 GMT

Could it be that a VM is awaiting you? Dial 1571 & see.

Re: Broken dial tone

ErnieS — Tue, 12 Aug 2025 09:17:42 GMT

Sorry, no that didn't work but it did help me connect my mobile to my voice mail, so thanks for that!

Re: Broken dial tone

Ali_A — Tue, 12 Aug 2025 16:24:39 GMT

Hi @ErnieS

Is the broken dial tone in a pattern, or does it sound like it's partially cutting out?

Can you describe the pattern?

Ali

Re: Broken dial tone

ErnieS — Tue, 12 Aug 2025 22:03:29 GMT

I would call it stuttering. Its purr-purr-purr on a regular basis, about 50% silent, 50% dial tone.

Re: Broken dial tone

Ali_A — Wed, 13 Aug 2025 09:27:02 GMT

@ErnieS

That sounds like the same notification for having a voicemail message waiting.

Can you try calling your landline number and leaving a new message yourself, then listen to it and delete the message it should then restore your normal dial tone.

Let me know how you get on.

Ali