topic Re: Digital Voice in Digital Home Phone

Digital Voice

Stribers92 — Wed, 12 Feb 2025 22:00:28 GMT

Hi.

I moved from BT to EE as suggested by BT when my broadband contract ends. However on BT we had digital voice with the smart hub 2. Now we have the new EE Wifi7 pro. My order shows digital voice still in the package.
We haven’t been supplied and new handset and I can’t find a way to connect them to the router as we never had a separate bridge device they just connected directly. Any assistance would be appreciated.

Re: Digital Voice

Mustrum — Wed, 12 Feb 2025 22:17:45 GMT

@Stribers92 what handset were you using with BT, and why can you not use it with the Smart Hub Pro?

Which broadband package do you have?

Re: Digital Voice

XRaySpeX — Wed, 12 Feb 2025 22:18:44 GMT

How did you used to connect your handsets to the BT SH2? It will be the same with the EE SH Pro, either connecting a digital handset by DECT to the integrated DECT base station in the router or connecting ordinary analogue phones to either the Phone socket on the back of the router or to a mains-powered DV adapter away from the router.

Re: Digital Voice

JimM11 — Wed, 12 Feb 2025 22:38:43 GMT

@Stribers92 Link below, click and play the video.

How to set up your Digital Home Phone - The EE Community