topic Re: Jus got connected in Digital Home Phone

Jus got connected

Dougie26 — Thu, 19 Dec 2024 11:08:54 GMT

Broadband up and running, but lanline Alexa and Netflix not working, thanks in advance.

Re: Jus got connected

JimM11 — Thu, 19 Dec 2024 12:59:16 GMT

@Dougie26 When you say just up and running on BB, the DV system takes a couple of days to switch over correctly. Netflix no idea.

Re: Jus got connected

Dougie26 — Fri, 20 Dec 2024 10:15:26 GMT

Ok I got the landline working so that's good, but Netflix Prime iplayer and Alexa asks for the EE password but still a no go, but thanks for your reply.

Re: Jus got connected

JimM11 — Fri, 20 Dec 2024 10:19:09 GMT

@Dougie26 If these are all additional addon services then have you looked on the help above for assistance? Alexa if for the DV phone side, this is now non functioning and removed option.

Re: Jus got connected

Mustrum — Fri, 20 Dec 2024 10:31:35 GMT

@Dougie26 what devices are you using to watch Netflix. Prime and iPlayer? Are those devices connected via WiFi?

What do you mean no go?

Re: Jus got connected

Dougie26 — Fri, 20 Dec 2024 12:47:01 GMT

Yes managed to get Netflix etc working, just had an op on my eye yesterday so mistook a b for a 6, just have to work on Alexa now, thanks all for your help, much appreciated.

Re: Jus got connected

Leanne_T — Fri, 20 Dec 2024 12:49:58 GMT

Hi @Dougie26

Thanks for coming back with an update.

Glad this is all set up for you now and hope you're eye is recovering well 🙂

Have a lovely Christmas.

Leanne.

Re: Jus got connected

Dougie26 — Fri, 20 Dec 2024 15:25:32 GMT

Thank you Leanne you have a good one too.

Re: Jus got connected

Leanne_T — Fri, 20 Dec 2024 15:25:58 GMT

Thanks very much @Dougie26

Leanne 🙂