topic Re: Spam Calls in Digital Home Phone

Spam Calls

TallSteve — Sun, 08 Sep 2024 17:47:34 GMT

Why do I now get so many spam calls since I switched to EE Digital Home Phone?

Re: Spam Calls

Rach_H — Mon, 09 Sep 2024 12:18:23 GMT

We know how frustrating spam calls can be, so I'm sorry to hear this is happening. Do you know if these are all from one number, or are the numbers being withheld?

Rach

Re: Spam Calls

TallSteve — Mon, 09 Sep 2024 12:33:07 GMT

Lots of different numbers. Never leave messages. Researching the number on "Who Called Me?" invariably shows number as a scam call, but location/source obscure because they are using VOIP.

Re: Spam Calls

Rach_H — Mon, 09 Sep 2024 13:44:29 GMT

Do you know if you are registered as ex-directory @TallSteve?

Rach

Re: Spam Calls

TallSteve — Mon, 09 Sep 2024 14:19:25 GMT

That was what was supposed to have happened when I started my current contract with EE and Digital Home phone was set up.

Re: Spam Calls

Rach_H — Mon, 09 Sep 2024 15:22:57 GMT

It might be worth giving the team a call @TallSteve, just so they can double check this for you.

Rach

Re: Spam Calls

JimM11 — Tue, 10 Sep 2024 07:26:20 GMT

@TallSteve Have a look to see if any features will help to block.

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