topic Re: Not Getting on Well with this New Community in Community feedback Group

Not Getting on Well with this New Community

XRaySpeX — Fri, 12 Aug 2022 23:11:26 GMT

There is much I don't like about it. There are many bells & whistles that I came to rely on in the old Community that seem to have disappeared.

In a Board listing of its Topics the extract of the OP is too wordy & includes images, taking up too much room & fewer in view on screen at once. - Being Investigated
1. Also there is no latest post time against each of them.
In a Topic listing of its Posts there is no post count on each post of the form "Post n of m". - Future consideration
In a Topic listing of its Posts no longer is there a "Subject" heading on each post but only on the OP, making impossible to change the Subject to a more appropriate or informative 1.
In the All Topics listing there is no counts on each Topic of Viewed, Replies & Helpfuls as there are with individual Topics. - Not in Scope
When Replying there is no "View discussion in a popup" (that's the BT equivalent) or "in a separate window". - FIXED
When pointing at a nick there is no feedback of their post count etc.- Not in Scope
When pointing at a time of posting, like "3 hours ago" there is no feedback of the actual time. - FIXED
When Searching it no longer defaults its Search to the current Board. - RESOLVED by 'Discussions' but not as default.
The results of a Search does not include "Show result in replies" where you get hits.- Not in Scope - makes it unwieldy when you are looking for a specific reply but you can no longer see it in context.
My user says there are 2 new PMs but there are no new PMs. The last was 2 weeks ago.
Insert Link has reverted to "Open in Current Page" rather than "Open in New Page" that it was. - FIXED
In a Board listing of its Topics there is no longer a list of Unread Posts at the foot. -ALTERNATIVE List of Unread Topics will probably suffice
Read Topics in Board & All Topics lists stay highlighted (bold) ages after you read them. I'm not even sure they unbold when you read them a 2nd time. - Looks like a QUIRK when you reply but don't refresh
No "(New)" indicator against Subject of Posts in a Thread, so you are never sure if you've come across it before.- Future consideration
I can't delete Threads Posts from this Board or Stars Boards.
Where's the Image Approve / Search thing gone? I can't find it. - RESOLVED now on your Profile page

GREEN = CLOSED. RED = Current State.

Well, that's it for now. I expect there will a few more.

Re: Not Getting on Well with this New Community

BrendonH — Wed, 10 Aug 2022 13:18:26 GMT

Go to settings you can change it from saying "3 hours ago" to the exact time.

In the PM page click on the setting icon and press mark as all read. This got rid of the new PM notification for me.

Do we really need to see feedback on the user with how many times they posted? It doesn't change the reply you give people or if they need help or anything.

Re: Not Getting on Well with this New Community

XRaySpeX — Wed, 10 Aug 2022 13:29:57 GMT

@BrendonH wrote:

Go to settings you can change it from saying "3 hours ago" to the exact time. No, that's exactly what I don't want! I like to see how long ago times normally but sometimes when trying to pin things down I like to see the exact time as to what precedes what. Your suggestion applied equally to the old Community. If I wanted that I would have been using it already & not asking for this here.

In the PM page click on the setting icon and press mark as all read. This got rid of the new PM notification for me. I know I could do that but I am pointing out here a bug to the developers.

Do we really need to see feedback on the user with how many times they posted? It doesn't change the reply you give people or if they need help or anything. I do! & it could reflect on my reply &/or future actions.

Re: Not Getting on Well with this New Community

BrendonH — Wed, 10 Aug 2022 13:34:42 GMT

I fail to see how a reply would be different from someone who posted once or 20k times.

The exact time option is there. Depending on what your setting is set to the newest will either be at the very end or at the beginning underneath the main post. I don't see why you would need both.

Yes this is a bug but it's a new community forum and there will be bugs, there was a lot of bugs in the old one to be honest.

Re: Not Getting on Well with this New Community

Sean_D — Wed, 10 Aug 2022 13:36:28 GMT

Thanks, @XRaySpeX,

You have produced quite a list which is great 😀. I am going to work through all the points you have raised to see what we can sort out now and what we can add to the roadmap for future improvements. I will update you when I have more info to share.

Thanks again for the feedback, this is super helpful 👍

Cheers

Sean

Re: Not Getting on Well with this New Community

XRaySpeX — Wed, 10 Aug 2022 14:00:39 GMT

@BrendonH : I've no intention of explaining my thought processes to you.

Be constructive not destructive!

Re: Not Getting on Well with this New Community

XRaySpeX — Fri, 12 Aug 2022 22:08:31 GMT

cont...

~~11. Insert Link has reverted to "Open in Current Page" rather than "Open in New Page" that it was.~~

~~12. In a Board listing of its Topics there is no longer a list of Unread Posts at the foot.~~

Re: Not Getting on Well with this New Community

XRaySpeX — Fri, 12 Aug 2022 22:10:20 GMT

~~13. Read Topics in Board & All Topics lists stay highlighted (bold) ages after you read them. I'm not even sure they unbold when you read them a 2nd time.~~

Re: Not Getting on Well with this New Community

bristolian — Thu, 11 Aug 2022 19:39:34 GMT

The new layout just doesn't feel as easy for quick dips-in as previously. I'm not sure if it's a Star-thing or not, but the panel for listing unanswered posts just isn't as easy to find - and if posting on a mobile, it's just not as "easy" as the old layout.

Benefit of the doubt for now, but I do find myself "dipping in for a quick look" much less now.

Re: Not Getting on Well with this New Community

XRaySpeX — Fri, 12 Aug 2022 22:11:29 GMT

~~14. No "(New)" indicator against Subject of Posts in a Thread, so you are never sure if you've come across it before.~~

Re: Not Getting on Well with this New Community

Sean_D — Fri, 12 Aug 2022 11:59:04 GMT

@XRaySpeX wrote:

cont...

11. Insert Link has reverted to "Open in Current Page" rather than "Open in New Page" that it was.

12. In a Board listing of its Topics there is no longer a list of Unread Posts at the foot.

Hi @XRaySpeX,

Thanks for all the feedback. I will pin a post to the top of the group where I will list all the feedback received and the status update from me on whether we can address it or not.

I wanted to address these couple of issues you have raised.

11. Insert Link has reverted to "Open in Current Page" rather than "Open in New Page" that it was. - I have put in a request to change the default so that links open in a new window, as they did before

12. In a Board listing of its Topics there is no longer a list of Unread Posts at the foot. - A list of unread posts is still present at board level 😁 rather than being placed at the foot of the board they are now included in the side column,

Cheers

Sean

Re: Not Getting on Well with this New Community

Sean_D — Fri, 12 Aug 2022 12:02:21 GMT

Hi @XRaySpeX,

I can't replicate this issue. When I navigate to a board or even the all Topics view, all thread titles are in bold, if I click into one and then come out, the title is no longer bold.

Are you getting the same result on different browsers?

Is anyone else seeing the same behaviour as @XRaySpeX ?

Cheers

Sean

Re: Not Getting on Well with this New Community

XRaySpeX — Fri, 12 Aug 2022 12:15:02 GMT

Thanks, @Sean_D .

12. Yes, I since found that but it is a list of Topics not Posts. I find it slight more difficult with Topics for what I'm doing. It helps to know that there are just 1 or 2 Posts unread rather than the whole Topic.

Re: Not Getting on Well with this New Community

XRaySpeX — Fri, 12 Aug 2022 22:13:44 GMT

@Sean_D : I think I know what's going on. If I click into a bolded unread Topic & reply to a post, not necessarily the last, everything displayed is out of order with my reply after the post I am replying to instead of being the last post. Then when I come out the Topic is still bolded unread in the list. It is also in the list of Unread Topics that we were talking about in our other discussion. I then need to open it again & come out for it to become unbolded.

However I believe that instead of just coming out after I reply I 1st refresh the page before coming out the proper order will be restored & it'll now be unbolded in the lists. I'll just test that. It does but it's not consistent.

~~15. I can't delete Threads from this Board or Stars Boards.~~

Re: Not Getting on Well with this New Community

Sean_D — Fri, 12 Aug 2022 12:28:32 GMT

Thanks @XRaySpeX

I don't have an option to add a component for unread posts so I am not sure if that is because we moved to the latest skin from Khoros. Forgive me for asking but was this option available in our old design? if so then it was probably a customisation

Re: Not Getting on Well with this New Community

XRaySpeX — Fri, 12 Aug 2022 12:34:57 GMT

Yes, @Sean_D , there was a list of unread Posts at the bottom of a Board listing.

Re: Not Getting on Well with this New Community

XRaySpeX — Fri, 12 Aug 2022 22:15:26 GMT

~~16. Where's the Image Approve / Search thing gone? I can't find it.~~

Re: Not Getting on Well with this New Community

Sean_D — Fri, 12 Aug 2022 13:56:08 GMT

This now resides on your profile page, in the righthand column 😉

Re: Not Getting on Well with this New Community

XRaySpeX — Sun, 14 Aug 2022 23:26:02 GMT

Some of these features which I thought were fixed on Sat. have come & gone:

5. "View discussion in a popup" has been & gone.

11. Insert Link has reverted back to "Open in Current Page".

Re: Not Getting on Well with this New Community

Sean_D — Mon, 15 Aug 2022 09:55:32 GMT

Thanks @XRaySpeX

Both tickets I raised for these are still open. It's a bit odd they appeared and disappeared unless Khoros were testing. Sorry for any confusion caused I will confirm as soon as they update me 😉

Cheers

Sean