topic Archived ee community posts are inaccessible? in EE Community info & News

Archived ee community posts are inaccessible?

WebAsh — Fri, 20 Sep 2024 14:22:01 GMT

Hundreds of potentially useful EE community posts that are still being picked up by search engines...

...are instead throwing 'access denied' errors when attempting to view them:

This isn't very helpful for me as an end user trying to self-diagnose and resolve issues I'm having. If the archived forum posts worked properly, it may not have been necessary for me to contact EE support, which I've now had to do. Multiply this by potentially thousands of other self-capable people who now can't self-resolve and have to call support - that's quite a burden on the support team!

Any chance this will be fixed?

Re: Archived ee community posts are inaccessible?

bristolian — Fri, 20 Sep 2024 15:08:19 GMT

Archiving old posts is standard practice on here, and other support fora. Those same posts can often be found via the forum's search function, but quite often older posts give outdated advice and a new post is a better idea.

Re: Archived ee community posts are inaccessible?

XRaySpeX — Fri, 20 Sep 2024 20:58:18 GMT

More fool the search engines 😉 ! Search engines have no awareness of Time's arrow.

Technology changes rapidly & EE's products, processes & systems have to move fast keeping up with them. So many posts, of say 2 - 3 years ago, become out-of-date & irrelevant to today. So such redundant posts are routinely archived.

Better to use the Community Search bar to find the latest slant on some matter.