topic Re: Customer service in EE Community info & News https://community.ee.co.uk/t5/EE-Community-info-News/Customer-service/m-p/1437987#M9856 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4533350">@SillyMoongose</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>EE customer service are very busy with other customers, especially yesterday, as the new Apple products are ready to pre-order since yesterday, so suspect that is why you had difficulty.</P> <P>If you ring customer service and press 1 and then 2 and then you should get through to someone, but rather than wait 2 hours before someone answers or is able to help, just hang up and try again later.</P> <P>Is there anything we can help you with here in the forum?</P> Sat, 14 Sep 2024 10:44:01 GMT Schockwave 2024-09-14T10:44:01Z Customer service https://community.ee.co.uk/t5/EE-Community-info-News/Customer-service/m-p/1437895#M9855 <P>Good morning,</P><P>I just joined EE, does anyone know how to get in touch with customer service? I’ve been trying 3 different number and been on hold for more than 2 hours on each no one seems to answer. Thanks</P> Sat, 14 Sep 2024 08:58:56 GMT https://community.ee.co.uk/t5/EE-Community-info-News/Customer-service/m-p/1437895#M9855 SillyMoongose 2024-09-14T08:58:56Z Re: Customer service https://community.ee.co.uk/t5/EE-Community-info-News/Customer-service/m-p/1437987#M9856 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4533350">@SillyMoongose</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>EE customer service are very busy with other customers, especially yesterday, as the new Apple products are ready to pre-order since yesterday, so suspect that is why you had difficulty.</P> <P>If you ring customer service and press 1 and then 2 and then you should get through to someone, but rather than wait 2 hours before someone answers or is able to help, just hang up and try again later.</P> <P>Is there anything we can help you with here in the forum?</P> Sat, 14 Sep 2024 10:44:01 GMT https://community.ee.co.uk/t5/EE-Community-info-News/Customer-service/m-p/1437987#M9856 Schockwave 2024-09-14T10:44:01Z