topic Re: EE Community Load More in EE Community info & News

EE Community Load More

Rky — Sun, 16 Jun 2024 11:36:23 GMT

Load more link is not loading anymore.

Re: EE Community Load More

Northerner — Sun, 16 Jun 2024 11:44:17 GMT

Hi @Rky

That link works for me. It loads more of the community posts. It may not be obviously more posts have appeared.

Thanks

Re: EE Community Load More

XRaySpeX — Sun, 16 Jun 2024 11:45:11 GMT

@Rky : On which page is that? If it's the Welcome page, it never did.

Re: EE Community Load More

Northerner — Sun, 16 Jun 2024 11:47:40 GMT

Hi @XRaySpeX

Yes the welcome page. I have just tried it again (to make sure) and it works for me.

Thanks

Re: EE Community Load More

Rky — Sun, 16 Jun 2024 11:50:44 GMT

I’m on this page

https://community.ee.co.uk/

Re: EE Community Load More

XRaySpeX — Sun, 16 Jun 2024 12:08:00 GMT

@Northerner : You're right! It does work but slowly - a 10 sec. delay. I hadn't waited that long before 😞 . Still it's par for the course for EE.

Underlying it is "javascript&colon;;"

Re: EE Community Load More

Rky — Sun, 16 Jun 2024 12:08:14 GMT

Better user experience is loader icon meanwhile the data is coming from server a loader icon can be shown

Re: EE Community Load More

Dode_ — Wed, 19 Jun 2024 12:01:50 GMT

I reported a Load More link, on the first Community page, last year https://community.ee.co.uk/t5/EE-Community-info-News/Load-More-link/m-p/1322414#M6711 and it still hasn't been fixed so don't hold your breath. The Sort By link on the same page also doesn't work. Who maintains these pages?

Re: EE Community Load More

XRaySpeX — Wed, 19 Jun 2024 12:11:08 GMT

@Dode_ : It does work now but it is v. slow. Just be patient. The Sort By is the same!

Re: EE Community Load More

Dode_ — Wed, 19 Jun 2024 14:34:13 GMT

For me on the Community Activity page the ‘Load More’ link Does Not Work. Neither does the ‘Sorted By’ link. They do not work with Safari, they do not work with Chrome and they do not work with Firefox. Leanne_T said on 3/1/24 “As soon as we have further information we will let you know.” I must assume from that, that it has not been fixed yet as no one has let me know.

“It does work now but it is V. slow. Just be patient.” Let’s assume it does work for me but is very slow. On a company site that wants to sell Ultrafast EE Broadband should we be expected to be patient while a page loads. I think not!

Re: EE Community Load More

XRaySpeX — Wed, 19 Jun 2024 15:33:45 GMT

@Dode_ : No, we shouldn't but that's how it is.

Re: EE Community Load More

Rky — Fri, 21 Jun 2024 16:07:04 GMT

I’m a software engineer so EE community should consider my feedback seriously and I can advise better user experience and creative ideas too. 😊

I also have experience working on community forums as admin and as developer so I can be helpful contributor in EE.

Re: EE Community Load More

Christopher_G — Fri, 21 Jun 2024 17:15:09 GMT

Hi @Rky

It sounds like you have a lot of experience in this field. We take feedback seriously and pass it on to any relevant teams for consideration/action.

Chris

Re: EE Community Load More

Rky — Sat, 22 Jun 2024 09:49:36 GMT

Hi @Christopher_G thank you for your response. May I know have you passed this issue to your development team and if so how soon it will be resolved any SLA?

Apart from Load More, someone also mentioned the sorting drop down is not functional have you passed that bug too?

Re: EE Community Load More

James_B — Sat, 22 Jun 2024 11:13:52 GMT

Yes, this issue has been reported @Rky

Are you still seeing the issue today?

I haven't been able to replicate the issue just now in Edge or Chrome.

James

Re: EE Community Load More

Rky — Sun, 23 Jun 2024 02:29:03 GMT

I’m still facing this issue, Safari iOS 18

Re: EE Community Load More

James_B — Sun, 23 Jun 2024 13:01:34 GMT

Thanks for confirming, @Rky 🙂

James

Re: EE Community Load More

Dode_ — Mon, 03 Nov 2025 12:59:40 GMT

Well! Well! These links have now been fixed!

Thank you.