https://community.ee.co.uk/t5/EE-Community-info-News/Compliment-staff-member/m-p/1391976#M8308 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3242226">@Jlr0501</a></SPAN>&nbsp;</P> <P>Thank you so much for coming to the community at such a traumatic time and letting us know about the service you received in the Bridgend store.&nbsp;</P> <P>I hope your Mum is alright after the car accident and no one was hurt, this would be very upsetting for you too and I am sending well wishes to everyone.&nbsp;</P> <P>I will make sure to pass this wonderful feedback to the store <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.&nbsp;</P> Fri, 31 May 2024 12:17:59 GMT Leanne_T 2024-05-31T12:17:59Z https://community.ee.co.uk/t5/EE-Community-info-News/Compliment-staff-member/m-p/1391972#M8307 <P>I came into the store today at the Bridgend branch to purchase a cheap phone and pay as you go sim card as my mother had been on a car accident and was damaged, the support and service I received of Bilal and Bethanu was exceptional and they honestly went above and beyond. As the even was only yesterday I began to come upset and Bilal sat me down and reassured me and supported me while I apologised to which he replied please don’t apologise there’s no need. I was given a glass of water and some tissues. I would like to say a massive humongous thank you and honestly your kindness and care has made me feel so much better and I also got the sim I needed so thank you to much !!!! <span class="lia-unicode-emoji" title=":star:">⭐</span>️<span class="lia-unicode-emoji" title=":glowing_star:">🌟</span><span class="lia-unicode-emoji" title=":star:">⭐</span>️<span class="lia-unicode-emoji" title=":glowing_star:">🌟</span><span class="lia-unicode-emoji" title=":star:">⭐</span>️</P> Fri, 31 May 2024 12:09:52 GMT https://community.ee.co.uk/t5/EE-Community-info-News/Compliment-staff-member/m-p/1391972#M8307 Jlr0501 2024-05-31T12:09:52Z https://community.ee.co.uk/t5/EE-Community-info-News/Compliment-staff-member/m-p/1391976#M8308 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3242226">@Jlr0501</a></SPAN>&nbsp;</P> <P>Thank you so much for coming to the community at such a traumatic time and letting us know about the service you received in the Bridgend store.&nbsp;</P> <P>I hope your Mum is alright after the car accident and no one was hurt, this would be very upsetting for you too and I am sending well wishes to everyone.&nbsp;</P> <P>I will make sure to pass this wonderful feedback to the store <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.&nbsp;</P> Fri, 31 May 2024 12:17:59 GMT https://community.ee.co.uk/t5/EE-Community-info-News/Compliment-staff-member/m-p/1391976#M8308 Leanne_T 2024-05-31T12:17:59Z