topic Re: Newbie in EE Community info & News

Newbie

Cazann71 — Sat, 17 Jun 2023 11:35:32 GMT

Hi everyone I'm new here.

Leanne_T — Sat, 17 Jun 2023 11:51:40 GMT

Welcome to the community, great to have you here 🙂

If you have any questions please let us know.

Leanne 🙂

Cazann71 — Mon, 19 Jun 2023 16:50:07 GMT

I placed an order for a sim only but I havent heard anything?

Leanne_T — Tue, 20 Jun 2023 06:30:54 GMT

Thanks for coming here.

When did you place the order?

Did you receive a confirmation email?

Leanne 🙂

Cazann71 — Tue, 20 Jun 2023 07:08:17 GMT

Hiya I placed the order Saturday and didn't get a confirmation email.

I put the pac code in when I ordered as I'm transferring from another provider

Leanne_T — Tue, 20 Jun 2023 07:16:24 GMT

In this case, please get in touch with our mobile care team on 0800 956 6000 and select new/joining EE, the team will check the order for you.

Leanne.