topic Re: Why can't I speak to anyone? in EE Community info & News

Why can't I speak to anyone?

RobHutchings — Wed, 18 Jan 2023 19:34:16 GMT

Why is it so hard to speak to a human being?

Re: Why can't I speak to anyone?

Chris_B — Wed, 18 Jan 2023 20:45:03 GMT

@RobHutchings If you mean by calling just listen to the options given. First select option 2 then listen to the next options and choose one. Option 4 is usually the best option.

Re: Why can't I speak to anyone?

Katie_B — Thu, 19 Jan 2023 08:02:33 GMT

Hi @RobHutchings.

Since your post have you been able to follow the advice from @Chris_B and connect with a customer service agent?

Katie