topic Re: Forum username in EE Community info & News

Forum username

garetc — Mon, 28 Nov 2022 19:42:46 GMT

Hi team,

I have a bit of an odd request, I used to have 2 accounts, one has since been closed but the forum username is still active. When I try and log into MyEE with the old account it says that it doesn't exist so I cannot delete the old forum user but I would like to switch to that username rather than the one that is set on this, the active login.

Any mods about that might be able to help?

Thanks!

Re: Forum username

garetc — Mon, 28 Nov 2022 19:44:31 GMT

@Leanne_T @Christopher_G @Christopher_B @Alex_S @Jon_K or @Katie_B...

Re: Forum username

XRaySpeX — Mon, 28 Nov 2022 23:47:26 GMT

Re: Forum username

garetc — Tue, 29 Nov 2022 00:04:17 GMT

It’s not letting me in with the old password @XRaySpeX and I can’t reset it because the account doesn’t exist 😕

Re: Forum username

Christopher_G — Tue, 29 Nov 2022 08:32:45 GMT

I've sent you a private message, @garetc. 🙂

Chris

Re: Forum username

garetc — Tue, 29 Nov 2022 08:55:36 GMT

Thanks @Christopher_G have just replied! 😊

Re: Forum username

Christopher_G — Tue, 29 Nov 2022 09:39:13 GMT

Hi 🙂

So the Community Manager is going to close the old account, freeing up the username. Then he will attach it to this account that you're messaging me on, replacing the garetc1 username. Is that OK with you?

Thanks

Chris

Re: Forum username

garetc — Tue, 29 Nov 2022 09:45:07 GMT

That is awesome - thank you for sorting!

Re: Forum username

Christopher_G — Tue, 29 Nov 2022 09:59:13 GMT

No worries at all. 🙂 Should be sorted soon.

Chris

Re: Forum username

garetc — Tue, 29 Nov 2022 11:36:09 GMT

I am me again!

Thanks @Christopher_G ☺️

Re: Forum username

Christopher_G — Tue, 29 Nov 2022 11:40:43 GMT

Yeyyyy! Welcome back @garetc. 😄

Chris