topic Re: EE Staff in EE Community info & News

EE Staff

Gaz191 — Wed, 13 Jul 2022 11:51:27 GMT

Can I speak to a staff member on here

Re: EE Staff

bristolian — Wed, 13 Jul 2022 11:58:24 GMT

This is an online forum where queries are answered by means of posts such a this.

What is the query you have?

Re: EE Staff

Chris_B — Wed, 13 Jul 2022 12:17:52 GMT

@Gaz191 This is a public forum where your posts are displayed for anyone anywhere to see, So please no personal information.

Re: EE Staff

XRaySpeX — Wed, 13 Jul 2022 12:30:50 GMT

Yes, but they won't be CS & won't be able to deal with account specific queries, just advise on general usage of EE products & services as can all of us.

Re: EE Staff

Christopher_G — Wed, 13 Jul 2022 12:52:24 GMT

Hi @Gaz191

What can we help you with?

Chris

Re: EE Staff

Laney60 — Tue, 01 Nov 2022 20:02:27 GMT

I need to update my phone so it holds more data can this be done on here ?

Re: EE Staff

XRaySpeX — Tue, 01 Nov 2022 21:38:40 GMT

@Laney60 : No, this is not CS but a discussion group amongst peer users. You need to phone CS to discuss upgrading your plan or you can do yourself from within your MyEE.

Re: EE Staff

bristolian — Tue, 01 Nov 2022 22:51:34 GMT

Although if you mean having more storage space on your phone, then this can be done by either external media such as an SD card, or by purchasing a new phone. Generally Android devices support external storage.