topic Re: EE Community Account Lost in EE Community info & News

EE Community Account Lost

RKYadav — Sun, 12 Apr 2026 12:12:26 GMT

My username on EE community is

@Rky

but today login didn’t work and EE has created a new account as @RKYadav

How can I get my old account back?

Email address is same but forgot password process has not sent any email.

EE team can you please help on this I want me old account back please

Re: EE Community Account Lost

Linzi_H — Sun, 12 Apr 2026 13:35:24 GMT

Hi @RKYadav

If you've followed the forgotten password process, then an email should arrive with you to reset this.

Have you checked in any junk/spam folders to make sure it hasn't gone in there?

Linzi

Re: EE Community Account Lost

RKYadav — Sun, 12 Apr 2026 16:02:53 GMT

Yes I did follow the steps but no emails to inbox or junk.

When I logged in, it asked for username and upon entering Rky it showed username already exists then I went to forgot password step in Incoginto and this was looping

At the end I logged in and entered new username because without putting it I can’t see anything and this way new account got created with same email

I’m sad about all my contributions and badges on account @Rky is now lost if you cannot merge or give back me account

Re: EE Community Account Lost

Ali_A — Mon, 13 Apr 2026 12:35:05 GMT

Hi @RKYadav

I'd like to get you some help with this.
I'll send you private message. Please check your inbox and get back to me when you can.

Thanks

Ali

Re: EE Community Account Lost

RKYadav — Mon, 13 Apr 2026 15:23:27 GMT

Thank you I replied there