topic Can't access the forum FAQs in EE Community info & News

Can't access the forum FAQs

Conrad1961 — Sun, 29 Mar 2026 13:00:27 GMT

I am new to EE and have been looking through the community site.

Having read the EE Community How to Guide there is a link at the bottom for Forum FAQs but clicking on it results in a request to enter my username and password which are rejected - it also rejects my email. So is there another way to get to the FAQs. I'm using my laptop and don't have a smart phone.

Re: Can't access the forum FAQs

XRaySpeX — Sun, 29 Mar 2026 13:37:03 GMT

Yes, @Conrad1961 , at the top of any forum page is Forum FAQ's at 4th (on desktop) or 2nd (on mobile) from R.

@James_B : The link, https://community-stage.ee.co.uk/t5/help/faqpage , to the FAQs at bottom of Community How to Guide is invalid. a "-stage" has crept into the domain.

Re: Can't access the forum FAQs

Conrad1961 — Sun, 29 Mar 2026 15:02:02 GMT

@XRaySpeX

Thanks for that. It's at the very top next to notifications and the about me icon - I had completely missed it ,it's the third icon from the right.

Re: Can't access the forum FAQs

XRaySpeX — Sun, 29 Mar 2026 15:03:11 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: Can't access the forum FAQs

James_B — Mon, 30 Mar 2026 10:59:47 GMT

Hi @Conrad1961 and @XRaySpeX,

This should be working as expected now. Please let me know if you still see the same issue.

Thanks

James

Re: Can't access the forum FAQs

Conrad1961 — Mon, 30 Mar 2026 11:34:55 GMT

@James_B Just had a look and the problem still exists for me unfortunately.

Re: Can't access the forum FAQs

James_B — Mon, 30 Mar 2026 11:41:42 GMT

Sorry @Conrad1961 - it should be updated now.

Thanks again for flagging.

James

Re: Can't access the forum FAQs

Conrad1961 — Mon, 30 Mar 2026 11:44:53 GMT

@James_B Yes it now works - thank you

Re: Can't access the forum FAQs

James_B — Mon, 30 Mar 2026 11:59:23 GMT

No problem 🙂

James

Re: Can't access the forum FAQs

XRaySpeX — Mon, 30 Mar 2026 12:18:34 GMT

@James_B : I confirm it has been fixed.