topic Re: A telephone contact number or email for EE Pensions please? in EE Community info & News

A telephone contact number or email for EE Pensions please?

Missfitzy1 — Tue, 31 Dec 2024 08:56:02 GMT

Hello

I am struggling to find a telephone number or email for EE Pension Scheme.

I have a work place pension with EE and I wish to take a tax free sum out.

can anyone help pleas3?

Re: A telephone contact number or email for EE Pensions please?

Michael_D — Tue, 31 Dec 2024 10:28:00 GMT

Hi @Missfitzy1

Welcome to the community.

I can point you in the right direction.

Do you still work for EE or are you a former employee?

Michael

Re: A telephone contact number or email for EE Pensions please?

Missfitzy1 — Tue, 31 Dec 2024 12:03:33 GMT

Hi Michael

I am a former employee of One2One which was taken over by EE

I really hope you can help as I need to try to talk to someone today please

Kind regards annette f*********

[Mod edit - removed full name]

Re: A telephone contact number or email for EE Pensions please?

Michael_D — Tue, 31 Dec 2024 12:07:29 GMT

Thanks @Missfitzy1

I've sent you over a private message with a contact email address to get you moving in the right direction.

Michael

Re: A telephone contact number or email for EE Pensions please?

Jedward25 — Sun, 09 Feb 2025 23:31:27 GMT

Hi, im in the same situation as many former employees of orange, i worked for orange from 2000 to 2008, and paid into a pension, having contacted all the major pension companys i am at a dead end, any information you could supply would be appreciated, thank you

Re: A telephone contact number or email for EE Pensions please?

Leanne_T — Mon, 10 Feb 2025 08:00:44 GMT

Morning @Jedward25

Thanks for coming here 🙂

I have sent you a private message with some details to help with the pension query.

Leanne.

Re: A telephone contact number or email for EE Pensions please?

Nikkiamy — Thu, 19 Feb 2026 17:52:15 GMT

I am having the same issue!
Worked for Orange from 2008, they became became EE and I left in 2015. I have no idea who the pension was with. I contact EE payroll who said they didn’t have any information for me but that just isn’t possible, I worked there for 7 years! I thought the pension was with Zurich but they can’t find me either.
can someone please help!

Re: A telephone contact number or email for EE Pensions please?

Alex_H — Thu, 19 Feb 2026 18:51:23 GMT

Hi @Nikkiamy,

Welcome to the EE Community

I have sent you a private message with the contact information to help locate your pension.

Alex

Re: A telephone contact number or email for EE Pensions please?

Jedward25 — Fri, 20 Feb 2026 19:59:37 GMT

Hi thank ou for getting in touch, but i cannot access your private message, i have had a reply from alex, several months ago who advised i call HR, i did and they were not helpful in finding my pension, i have called all the big pension companys and all say its not with them, quite frankly ive given up, but thank you for getting back to me

Re: A telephone contact number or email for EE Pensions please?

Leanne_T — Sat, 21 Feb 2026 11:29:19 GMT

Hi there @Jedward25

You can access the private message here with the contact details needed for our HR team. This is the number you need to call for any pension details.

Leanne.