https://community.ee.co.uk/t5/EE-Community-info-News/How-do-I-find-out-the-date-I-got-my-compensation-and-how-much/m-p/1559245#M13505 <P>Compensation&nbsp;</P> Wed, 27 Aug 2025 08:35:26 GMT dmacleod 2025-08-27T08:35:26Z https://community.ee.co.uk/t5/EE-Community-info-News/How-do-I-find-out-the-date-I-got-my-compensation-and-how-much/m-p/1559245#M13505 <P>Compensation&nbsp;</P> Wed, 27 Aug 2025 08:35:26 GMT https://community.ee.co.uk/t5/EE-Community-info-News/How-do-I-find-out-the-date-I-got-my-compensation-and-how-much/m-p/1559245#M13505 dmacleod 2025-08-27T08:35:26Z https://community.ee.co.uk/t5/EE-Community-info-News/How-do-I-find-out-the-date-I-got-my-compensation-and-how-much/m-p/1559274#M13507 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1597095">@dmacleod</a></SPAN></SPAN>,<BR /><BR />Thanks for visiting the EE Community<BR /><BR />Is this compensation relating to a broadband fault? &nbsp;You wont be able to see any pending credit via your online account, but once your next bill has been produced you should be able to see the amount of credit that has been applied.<BR /><BR />If you wanted to double check before your bill has been produced, please <A href="https://ee.co.uk/help/contact-ee/account-billing/broadband-landline" target="_blank">give us a call</A> and one of our guides can check your account and confirm the details.<BR />&nbsp;</P> <P>Alex</P> Wed, 27 Aug 2025 10:37:07 GMT https://community.ee.co.uk/t5/EE-Community-info-News/How-do-I-find-out-the-date-I-got-my-compensation-and-how-much/m-p/1559274#M13507 Alex_H 2025-08-27T10:37:07Z