topic Re: Wonderful customer service in EE Community info & News

Wonderful customer service

Alex4861 — Sun, 10 Aug 2025 13:52:43 GMT

I went to the ee store in Trowbridge and Jayden spent over an hour, very patiently, kindly and politely sorting out all the problems with my ee account. Now I can see my bills and the ee app is successfully downloaded on to my phone. I have spoken to at least 10 ee advisors in the past and none of them bothered to help me. Thank you Jayden. For the first time in years I can see my bills.

Re: Wonderful customer service

Leanne_T — Mon, 11 Aug 2025 08:01:11 GMT

Morning @Alex4861

Thanks so much for leaving this lovely feedback for Jayden.

I am really happy Jayden got the app sorted and you can view the bills 🙂

I will make sure the feedback is sent over to the Trowbridge store for Jayden to see how happy you are.

Have a lovely day.

Leanne.