topic Nuisance in EE Community info & News

Nuisance

Elizabeth2417 — Thu, 13 Feb 2025 17:13:41 GMT

Just had a lovely conversation with a EE customer agent called Lauren sorry no last name the conversation was about EE maybe providing customers with a window sticker to say there with ee as I've been a customer for 6years and at least 5 times a year I get a knock on my door about joining EE this knock is inconvenient especially as I have animals that dnt appreciate random knocks the agent was very helpful and is going to update me on the situation to either have them know who customers are so no knocking on customers doors or to get a sticker for the window as it's just an inconvenience to keep saying sorry I'm already with EE

Re: Nuisance

Chris_B — Thu, 13 Feb 2025 20:32:29 GMT

@Elizabeth2417 But isn’t any knock on the door a random knock on the door. ? And I doubt you’ll get EE knocking on your door again.

You’ll be better off getting something like THIS

Re: Nuisance

Ali_A — Sat, 15 Feb 2025 08:44:12 GMT

Hi @Elizabeth2417

It's great you reached out to our Customer Service team about this.

They'll be able to add you to our Do Not Knock list which will prevent us from visiting your address in the future.

For further information and to leave feedback about our door-to-door teams, you can visit EE door-to-door sales

Ali