Upfront payment taken but no email confirmation

Tonywilliemss — Thu, 26 Dec 2024 13:38:08 GMT

Hi Guys

Merry Christmas, Just to say I ordered an apple device online since the 24th of December - A £30 upfront payment was taken from my account since and up till now I haven't got a confirmation email or order reference so I can track the order. can anyone kindly help with the next steps to take to find my tracking number - I have checked the junk and spam folders and nothing there yet

Your help will be appreciated

Many thanks

Re: Upfront payment taken but no email confirmation

Chris_B — Thu, 26 Dec 2024 14:01:28 GMT

@Tonywilliemss You’ll be sent a tracking number once a device is allocated to you. It’s also Christmas so you should expect delays. It might be worth calling customer support to see if they can provide you with more information.

topic Re: Upfront payment taken but no email confirmation in EE Community info & News

Upfront payment taken but no email confirmation

Re: Upfront payment taken but no email confirmation