topic Re: Can't get into my Profile in EE Community info & News

Can't get into my Profile

XRaySpeX — Thu, 17 Oct 2024 18:36:03 GMT

An Unexpected Error has occurred.

An Unexpected Error has occurred.

Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 124BE8EB.
Click your browser's Back button to continue.

Return to my original page

Previous to that I was in my Profile deleting some of those saved Draft replies to posts when that suddenly errored "Can't do that!".

Re: Can't get into my Profile

XRaySpeX — Thu, 17 Oct 2024 18:41:52 GMT

Well, I got back into my Profile but only by forcing the creation of a new Draft reply. When I tried to delete that it errored:

Sorry, unable to complete the action you requested.

& back to not getting into my Profile.

Re: Can't get into my Profile

James_B — Fri, 18 Oct 2024 10:18:34 GMT

Morning @XRaySpeX,

I'll get a ticket raised with Khoros for you.

Which browser were you using when it happened?

James

Re: Can't get into my Profile

XRaySpeX — Fri, 18 Oct 2024 10:22:01 GMT

@James_B : Thanks. Edge.

Re: Can't get into my Profile

James_B — Tue, 22 Oct 2024 08:11:31 GMT

Good Morning @XRaySpeX,

Everything OK with your profile page now?

Khoros have marked the ticket as resolved.

James

Re: Can't get into my Profile

XRaySpeX — Tue, 22 Oct 2024 09:48:29 GMT

@James_B : Wasn't last night! I'll try again & report back.

Report: No, I can't get into my Profile.

Re: Can't get into my Profile

James_B — Tue, 22 Oct 2024 14:12:16 GMT

Thanks, @XRaySpeX

I'll chase.

James