https://community.ee.co.uk/t5/Mobile-Data/Poor-EE-Download-Speeds-and-Customer-Service/m-p/1649978#M162053 <P>E E download speeds are crap, never gets into double figures, &nbsp;will be leaving as soon as contract ends, crap customer service as well.</P> <P><EM>[<STRONG>Mod Edit</STRONG> - Title added]</EM></P> Fri, 30 Oct 2026 16:27:17 GMT Sfgytrecvb1234 2026-10-30T16:27:17Z https://community.ee.co.uk/t5/Mobile-Data/Poor-EE-Download-Speeds-and-Customer-Service/m-p/1649978#M162053 <P>E E download speeds are crap, never gets into double figures, &nbsp;will be leaving as soon as contract ends, crap customer service as well.</P> <P><EM>[<STRONG>Mod Edit</STRONG> - Title added]</EM></P> Fri, 30 Oct 2026 16:27:17 GMT https://community.ee.co.uk/t5/Mobile-Data/Poor-EE-Download-Speeds-and-Customer-Service/m-p/1649978#M162053 Sfgytrecvb1234 2026-10-30T16:27:17Z https://community.ee.co.uk/t5/Mobile-Data/Poor-EE-Download-Speeds-and-Customer-Service/m-p/1650028#M162055 <P>Welcome to the Community, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3236748">@Sfgytrecvb1234</a></SPAN>&nbsp;</P> <P>If it's a mobile broadband device that you're using, there are a number of factors that can influence your download speeds.</P> <P>As a first port of call, it's always worth checking our <A href="https://ee.co.uk/help/mobile-coverage-checker" target="_blank">network status checker</A> so you can see if there are any network faults reported in the area.</P> <P>As these routers rely on a cellular signal too, the placement within your home can have a big imapct, so it's always worth trying a number of locations to see if this affects performance.</P> <P>Peter</P> Fri, 30 Oct 2026 15:28:35 GMT https://community.ee.co.uk/t5/Mobile-Data/Poor-EE-Download-Speeds-and-Customer-Service/m-p/1650028#M162055 Peter_W 2026-10-30T15:28:35Z