https://community.ee.co.uk/t5/Mobile-Data/No-mobile-data-at-all-and-the-costumer-support-isn-t-work-24-7/m-p/1624361#M161640 <P>I switched from O2 to EE because they promised a better network. Since I switched, my data has been really slow or doesn’t work at all. I can't even watch a video or accept a call on Messenger or any other app. When I realised the issue, because indoors I used my broadband and tried to contact customer service, I realised they don't have any staff after working hours. I can’t call them during their working hours and I am paying for a service I never received. Disappointed with EE.&nbsp;</P> Thu, 18 Jun 2026 21:11:50 GMT kostaskar 2026-06-18T21:11:50Z https://community.ee.co.uk/t5/Mobile-Data/No-mobile-data-at-all-and-the-costumer-support-isn-t-work-24-7/m-p/1624361#M161640 <P>I switched from O2 to EE because they promised a better network. Since I switched, my data has been really slow or doesn’t work at all. I can't even watch a video or accept a call on Messenger or any other app. When I realised the issue, because indoors I used my broadband and tried to contact customer service, I realised they don't have any staff after working hours. I can’t call them during their working hours and I am paying for a service I never received. Disappointed with EE.&nbsp;</P> Thu, 18 Jun 2026 21:11:50 GMT https://community.ee.co.uk/t5/Mobile-Data/No-mobile-data-at-all-and-the-costumer-support-isn-t-work-24-7/m-p/1624361#M161640 kostaskar 2026-06-18T21:11:50Z https://community.ee.co.uk/t5/Mobile-Data/No-mobile-data-at-all-and-the-costumer-support-isn-t-work-24-7/m-p/1624374#M161641 <P>On a broad basis I would certainly expect an EE phone to perform better than an O2 one, but there will always be localised variations.</P><P>Are you experiencing these issues in one specific location, or is it more generalised? And when you say data "doesn't work at all", is this where you have coverage and can make/receive calls?</P> Thu, 18 Jun 2026 22:08:52 GMT https://community.ee.co.uk/t5/Mobile-Data/No-mobile-data-at-all-and-the-costumer-support-isn-t-work-24-7/m-p/1624374#M161641 bristolian 2026-06-18T22:08:52Z https://community.ee.co.uk/t5/Mobile-Data/No-mobile-data-at-all-and-the-costumer-support-isn-t-work-24-7/m-p/1624377#M161642 <P>I received calls but the internet, video calls on messenger Whatsapp etc doesn't work and the internet seems like loading for ever. O facing the same issues in multiple area but in Palmer green is the worst one&nbsp;</P> Thu, 18 Jun 2026 22:17:39 GMT https://community.ee.co.uk/t5/Mobile-Data/No-mobile-data-at-all-and-the-costumer-support-isn-t-work-24-7/m-p/1624377#M161642 kostaskar 2026-06-18T22:17:39Z