topic Re: National Lottery web site in Mobile Data

National Lottery web site

RussM26 — Sun, 07 Jun 2026 11:08:48 GMT

I Have a problem when trying to connect with the Lotto web site Multiple devices receive ERR_SSL_VERSION_OR_CIPHER_MISMATCH when accessing the National Lottery over EE mobile data. The same devices work on another mobile network. The problem disappears when traffic is routed through a VPN. How do I check for Content Lock, filtering, DNS, or routing issues affecting my connection to national-lottery.co.uk.

Re: National Lottery web site

XRaySpeX — Sun, 07 Jun 2026 12:58:30 GMT

@RussM26 : Gambling implies Adult! EE's Content Lock is being applied to adult sites. Are you on contract or PAYG?

On Contract: Follow Switching Content Lock OFF or ON .
On PAYG: On PAYG you can't control Content Lock from your MyEE. Instead you need to visit Content unlock or call CS with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

Re: National Lottery web site

Northerner — Sun, 07 Jun 2026 13:00:14 GMT

Hi @RussM26

There are a few threads on this topic if you had searched.

Read here: https://ee.co.uk/help/security/staying-safe-online/switching-content-lock-on-or-off

This will not bypass any age related checks implemented by the Online Safety Act.

Thanks

Re: National Lottery web site

RussM26 — Sun, 07 Jun 2026 17:13:56 GMT

It was content lock but I had to call tech support! might be sorted now, thanks for your direction