topic Re: How am I suppose to get a plan on this app? in Mobile Data

How am I suppose to get a plan on this app?

SamiraHaidri — Mon, 20 Apr 2026 01:37:16 GMT

Re: How am I suppose to get a plan on this app?

Alex_H — Mon, 20 Apr 2026 09:28:12 GMT

Hi @SamiraHaidri,

Welcome to the EE Community

What type of plan is it you are trying to get? Is it a mobile contract, a broadband contract, a Pay as you go plan or something different?

Are you getting a specific error or anything when you are trying to get a plan?

Alex

Re: How am I suppose to get a plan on this app?

TONYNGUYEN — Fri, 29 May 2026 10:11:11 GMT

Hi dear

Could you help me

How i can get plan £15 o. Pay as you go...

Re: How am I suppose to get a plan on this app?

TONYNGUYEN — Fri, 29 May 2026 10:15:08 GMT

Sorry its sim mobile plan

Re: How am I suppose to get a plan on this app?

TONYNGUYEN — Fri, 29 May 2026 10:16:45 GMT

I'm top up already but I don't know how ican get £15 plan..

Re: How am I suppose to get a plan on this app?

Leanne_T — Fri, 29 May 2026 16:24:45 GMT

Hi there @TONYNGUYEN

Thanks for coming to the community.

If you text ALL PACKS to 150, the reply will show available packs and how to activate the one you would like.

Leanne.