HELP

GPS1410 — Wed, 13 May 2026 19:27:50 GMT

My Data has suddenly stopped working. My phone can still make calls. I'm a business customer and their customer service lines are closed.

Is there any live chat functions?

Re: HELP

Ali_A — Thu, 14 May 2026 09:07:53 GMT

Hi @GPS1410

Sorry to hear you’re facing problems with your data.

The first step to try is restarting your device.
Please also check the settings on your device to make sure data has not been accidentally switched off.
For android simply pull down the notification bar and switch on Mobile Data.
For Apple open the Settings app, tap Mobile Service (or Cellular), and check the toggle next to Mobile Data.

If all settings are correct and still no data service, do you know if anyone else on EE is facing the same issue?
You can check coverage and network status at Check mobile coverage where you can also report any issues you are facing, as well as sign up for updates on any known issues that may be going on.

You can get in touch with the business team through online chat at NEED HELP? CONTACT US | EE Business.
Just click the green help icon at the bottom to load the chat window.

Ali

topic Re: HELP in Mobile Data

HELP

Re: HELP