topic Re: Gambling website in Mobile Data

Gambling website

Mhilts88 — Tue, 11 Nov 2025 20:56:15 GMT

Hello, my ee mobile data wont allow me on gambling websites including the lottery website, how can this block be prevented? I've checked all my settings on my samsung a56 phone and nothing seems to be working

Re: Gambling website

Chris_B — Tue, 11 Nov 2025 21:03:25 GMT

@Mhilts88 You might have content lock enabled on your EE account. Please read THIS content lock isn’t a device feature is a network feature to stop under 18 accessing certain content and it’s on by default.

Re: Gambling website

Ryanscfc1994 — Wed, 12 Nov 2025 12:10:59 GMT

How much is it to take it off your account on pay as you go

Re: Gambling website

Michael_D — Thu, 13 Nov 2025 12:26:35 GMT

Hi @Ryanscfc1994

Welcome to the community.

There isn't a charge to take off the content lock, but on pay as you go if you use a credit card to remove the content lock, there is small amount taken from the card, just as verification, which is then refunded.

Michael

Re: Gambling website

Ryanscfc1994 — Fri, 14 Nov 2025 21:50:30 GMT

Can i use a debit card because i havent got credit card

Re: Gambling website

Alex_H — Sat, 15 Nov 2025 08:10:59 GMT

@Ryanscfc1994 In order to verify your age on pay as you go to lift the content lock it would require a credit card, as under 18s can have a debit card but not a credit card.

If you don't have a credit card you can also verify your age in an EE Store with photo-ID such as a passport or driving license.

Alex

Re: Gambling website

danelkasaye31 — Mon, 06 Apr 2026 12:14:11 GMT

hi it’s me Daniel my EE mobile data want allow me on gambling please I’m over 18 so I need help

Re: Gambling website

Chris_B — Mon, 06 Apr 2026 14:14:27 GMT

@danelkasaye31 You call customer support and request that content lock be removed from your account you will need a credit card to pay a refundable token to have content lock removed or you go to any EE store with in date photo ID to make this request there.

It’s just like the comment you replied to.

Re: Gambling website

danelkasaye31 — Fri, 10 Apr 2026 21:36:34 GMT

I’m not happy for EE. I want to play gambling

Re: Gambling website

Leanne_T — Sat, 11 Apr 2026 07:01:54 GMT

Hi @danelkasaye31

Thanks for coming back to the community.

Please see the advice from @Chris_B above for help on removing content lock on your account.

If you have a pay monthly contract, please see the How do I turn on parental controls on mobiles, page.

Leanne.

Re: Gambling website

Toppo1984 — Sat, 11 Apr 2026 23:25:59 GMT

EE are a joke